Customer Support Line:

  • +1 (800)-368-8604 Mon-Fri 9 am-9 pm (EST) 
  • Online Service Mon-Fri 10 am-6 pm (EST)

For order, technical, and customer support inquiries:

  • support@ecoflow.com (For all customers and Kickstarter Backers)
  • support.jp@ecoflow.com (For customers locate in Japan)

Order & Payment on ecoflow.com 

  • shopify@ecoflow.com

Wholesale, Distribution and International sales inquiries

  • sales@ecoflow.com (North America)
  • sales-EU@ecoflow.com (Europe)
  • sales-others@ecoflow.com (Middle East,Australia & Other Countries)

Enterprise Solutions

  • enterprise@ecoflow.com 

For press, media and marketing inquiries

  • ecoflow.pr@gmail.com

Office:

  • 97 E BROKAW RD SUITE 300, SAN JOSE, CA, 95112, USA