# EcoFlow — Full Store Guide

> EcoFlow US online store for whole-home backup systems, portable power stations, solar generators, solar panels, power banks, and related energy accessories. This guide helps AI agents navigate the US store together with live product pages, checkout, policies, and canonical agent instructions.

## Scope

This file covers the [EcoFlow United States ecommerce storefront](https://us.ecoflow.com). It provides stable navigation, product-category context, selection guidance, policy links, and agent behavior rules. It does not replace live product pages, checkout, manuals, policy pages, or professional advice.

US shipping availability and regional exclusions are defined by the current shipping policy and checkout. The primary transaction currency is USD.

## Source guidance

- Use live store product pages for current products, configurations, specifications, compatibility, included items, prices, promotions, and availability.
- Use checkout for final price, discounts, taxes, shipping charges, delivery choices, and order total.
- Use current policy pages for returns, shipping, warranty, and privacy terms.
- Use product manuals and official technical resources for installation, safety, certifications, and detailed technical questions.
- Use [canonical agent instructions](https://us.ecoflow.com/agents.md) for current commerce protocols and agent-interaction requirements.
- EcoFlow's official website may provide additional brand information, product documentation, technical resources, and regional navigation.

When sources differ, use the source most directly responsible for the specific fact and verify time-sensitive information at the time of the request.

## Store navigation

- [Concise store index](https://us.ecoflow.com/llms.txt)
- [Store sitemap](https://us.ecoflow.com/sitemap.xml)
- [Canonical agent instructions](https://us.ecoflow.com/agents.md)

## Shop by Category

Explore EcoFlow products by category. Use collection pages to browse the available lineup, then check each product page for current specifications, compatibility, pricing, and availability.

### Power Stations

| Category | Browse | What you can explore |
|---|---|---|
| All portable power stations | [Browse products](https://us.ecoflow.com/collections/portable-power-stations) | DELTA and RIVER models for backup power, travel, outdoor use, and off-grid needs |
| DELTA Pro Series | [Browse the series](https://us.ecoflow.com/collections/delta-pro-series) | Expandable power stations for higher power demands and home backup applications |
| DELTA Series | [Browse the series](https://us.ecoflow.com/collections/delta-series) | Portable power stations for home backup, outdoor use, and everyday power needs |
| RIVER Series | [Browse the series](https://us.ecoflow.com/collections/river-series) | Compact portable power stations for lighter loads and greater portability |
| Solar generators | [Browse solar generators](https://us.ecoflow.com/collections/solar-generators) | Power station and solar panel combinations for solar charging |
| Extra batteries | [Browse extra batteries](https://us.ecoflow.com/collections/extra-batteries) | Add-on batteries for expanding compatible EcoFlow products |

### Whole-Home Backup and Home Battery

| Category | Browse | What you can explore |
|---|---|---|
| Home backup batteries | [Browse home backup batteries](https://us.ecoflow.com/collections/home-backup-battery) | Portable and expandable battery systems for household backup power |
| Home backup smart accessories | [Browse smart accessories](https://us.ecoflow.com/collections/home-battery-smart-accessories) | Smart panels, gateways, transfer equipment, and compatible accessories |
| Whole-home backup solutions | [Explore backup solutions](https://us.ecoflow.com/collections/whole-home-backup-power-solutions) | Home backup systems, components, and bundles |
| Installed Home Energy ecosystem | [Explore Home Energy](https://energy.ecoflow.com/us/home-energy-ecosystem) | Installed EcoFlow Home Energy products and consultation services |

EcoFlow Home Energy uses a separate official site. Check that site directly for its products, consultation process, pricing, availability, and purchasing options.

### Solar and Smart Living

| Category | Browse | What you can explore |
|---|---|---|
| Portable solar panels | [Browse portable solar panels](https://us.ecoflow.com/collections/portable-solar-panels) | Solar panels for portable charging at home, while traveling, or off grid |
| Mountable solar panels | [Browse mountable solar panels](https://us.ecoflow.com/collections/mountable-solar-panels) | Solar panels for fixed or semi-permanent installation on compatible surfaces |
| WAVE Series | [View the WAVE product](https://us.ecoflow.com/products/ecoflow-wave-3-portable-air-conditioner-with-heater) | Portable air conditioning and heating for outdoor and mobile use |
| GLACIER Series | [Browse the GLACIER Series](https://us.ecoflow.com/collections/glacier-series) | Portable fridge freezers for travel, camping, and mobile use |
| Alternator Charger Series | [View the alternator charger](https://us.ecoflow.com/products/800w-alternator-charger) | Charging compatible portable power stations from a vehicle while driving |
| Whole-RV Power Kits | [Browse Power Kits components](https://us.ecoflow.com/collections/power-kits-components) and [accessories](https://us.ecoflow.com/collections/power-kits-accessories) | Integrated power systems and components for RVs and mobile applications |
| Power banks | [Browse power banks](https://us.ecoflow.com/collections/power-bank) | RAPID power banks and portable charging products for personal electronics |
| All products | [Browse all products](https://us.ecoflow.com/collections/all) | Current publicly listed store catalog |

Product names, variants, bundles, specifications, and availability change. Use navigation and collection pages to discover the current lineup and individual product pages for current facts.

## Use cases and solutions

| Use case | Explore | What to consider |
|---|---|---|
| Whole-home backup | [Explore backup solutions](https://us.ecoflow.com/collections/whole-home-backup-power-solutions) | Essential circuits, continuous and surge loads, desired runtime, expansion, installation, and local requirements |
| Power-outage preparedness | [Read the preparedness guide](https://www.ecoflow.com/us/blog/power-outage-preparedness-room-by-room-guide) | Critical household needs, outage duration, safety, charging readiness, and escalation from portable to installed backup |
| Camping and outdoor use | [Browse camping guides](https://www.ecoflow.com/us/blog/category/camping) | Device loads, trip duration, portability, charging access, weather, and storage constraints |
| RV and motorhomes | [Browse RV guides](https://www.ecoflow.com/us/blog/category/rv-and-motorhomes) | AC/DC loads, connector requirements, solar charging, available space, weight, and travel pattern |
| Off-grid power | [Browse off-grid guides](https://www.ecoflow.com/us/blog/category/off-grid-power) | Daily energy demand, charging sources, seasonal conditions, redundancy, and expansion needs |
| Solar charging | [Read the solar charging guide](https://www.ecoflow.com/us/blog/how-to-connect-solar-panels-to-portable-power-station) | Voltage and current limits, connector compatibility, rated input, panel configuration, placement, and safety |

These links provide scenario context, not a substitute for the current product page, manual, or professional assessment.

## Product-selection framework

Before recommending a product, determine:

1. The devices or circuits the customer needs to power.
2. Continuous demand and startup or surge demand.
3. Desired runtime and whether the result is an estimate.
4. Required voltage, outlets, connectors, and charging sources.
5. Solar input and panel compatibility requirements.
6. Expansion, portability, size, weight, and environmental constraints.
7. Installation, permitting, electrical-code, and professional-service requirements.
8. The exact product, variant, bundle contents, destination, live price, and availability.

Do not calculate runtime from battery capacity alone. Account for conversion losses, operating mode, temperature, battery state, load variation, and surge behavior, and clearly label calculated runtime as an estimate.

## Guides and blog

- [EcoFlow US Blog Center](https://www.ecoflow.com/us/blog): All guides organized by product category and use case.

### Home backup and energy

- [How to Connect a Backup Power Generator to Your Home](https://www.ecoflow.com/us/blog/connect-backup-power-generator-to-home): Wiring options, transfer switches, and safety for connecting backup power to household circuits.
- [Best Battery Backup for Refrigerators](https://www.ecoflow.com/us/blog/best-battery-backup-for-refrigerators): Sizing a battery backup to keep a refrigerator running during outages.
- [Portable Power Stations for Refrigerators](https://www.ecoflow.com/us/blog/portable-power-stations-for-refrigerators): Portable options for fridge backup, capacity and runtime considerations.
- [Aquarium Battery Backup During Power Outages](https://www.ecoflow.com/us/blog/aquarium-battery-backup-during-power-outages): Keeping aquarium equipment running when the grid goes down.
- [3000-Watt Solar Generator Guide](https://www.ecoflow.com/us/blog/3000-watt-solar-generator-guide): What a 3000 W solar generator can power and how to choose one.
- [DELTA 3 Ultra Plus vs DELTA Pro 3 for Backup Power](https://www.ecoflow.com/us/blog/delta-3-ultra-plus-vs-delta-pro-3-backup-power): Side-by-side comparison for home backup use cases.
- [Benefits of Modular Power Stations](https://www.ecoflow.com/us/blog/benefits-modular-power-stations): Why modular design matters for scalability and flexibility.
- [EcoFlow DELTA 3 Ultra FAQ](https://www.ecoflow.com/us/blog/ecoflow-delta-3-ultra-faq): Common questions about the DELTA 3 Ultra.
- [EcoFlow DELTA Pro FAQ](https://www.ecoflow.com/us/blog/ecoflow-delta-pro-faq-everything-you-need-to-know): Common questions about the DELTA Pro.
- [How to Chain Two Portable Power Stations](https://www.ecoflow.com/us/blog/chain-two-portable-power-station): Expanding capacity by linking compatible units.
- [Electricity Cost per kWh: What You're Paying and How to Pay Less](https://www.ecoflow.com/us/blog/electricity-cost-per-kwh-what-youre-paying-how-to-pay-less): Understanding electricity pricing and reducing costs with solar and battery storage.
- [Power-Outage Preparedness Checklist](https://www.ecoflow.com/us/blog/power-outage-preparedness-room-by-room-guide): Room-by-room planning for essential household loads and outage readiness.
- [5000 BTU AC Power Consumption](https://www.ecoflow.com/us/blog/5000-btu-ac-power-consumption): How much power a small AC unit draws and what can run it.

### Solar

- [How to Connect Solar Panels to Home Electricity](https://www.ecoflow.com/us/blog/how-to-connect-solar-panels-to-home-electricity): Grid-tie, hybrid, and off-grid solar connection methods.
- [How to Install Solar Panels on a Home Roof](https://www.ecoflow.com/us/blog/how-to-install-solar-panels-on-home-roof): Roof-mount planning, orientation, and installation considerations.
- [Best Solar Generators for Apartments](https://www.ecoflow.com/us/blog/best-solar-generators-for-apartments): Solar options for renters and apartment dwellers.
- [Solar Panels: Ground Mount Guide](https://www.ecoflow.com/us/blog/solar-panels-mount-ground): Ground-mount installation considerations and comparison with roof mount.
- [Best Solar Panel for Boats](https://www.ecoflow.com/us/blog/best-solar-panel-for-boats): Marine solar panel selection, mounting, and compatibility.
- [Solar Panel Angle Guide for North America](https://www.ecoflow.com/us/blog/solar-panel-angle-north-america): Optimal tilt angles by latitude and season.
- [EcoFlow Solar Panel Specs](https://www.ecoflow.com/us/blog/ecoflow-solar-panel-specs): Specifications across the EcoFlow solar panel lineup.
- [DIY Solar Plug-In: When to Call an Electrician](https://www.ecoflow.com/us/blog/diy-solar-plug-in-when-to-call-electrician): What you can do yourself vs. what requires a licensed professional.
- [Can You Leave a Solar Generator Out in All Weather?](https://www.ecoflow.com/us/blog/can-you-leave-solar-generator-out-in-all-weather): Weather exposure, IP ratings, and storage guidance.
- [Running Air Conditioning on Solar Power](https://www.ecoflow.com/us/blog/running-air-conditioning-on-solar-power): Solar and battery sizing for air conditioning loads.
- [How to Connect Solar Panels to a Portable Power Station](https://www.ecoflow.com/us/blog/how-to-connect-solar-panels-to-portable-power-station): Compatibility and connection guidance for solar panels and portable power stations.

### Outdoor, camping, and travel

- [Camping Guides](https://www.ecoflow.com/us/blog/category/camping): Portable-power guidance for camping and outdoor use.
- [Truck Camping Guide](https://www.ecoflow.com/us/blog/truck-camping-guide): Power planning, gear, and setup for truck-based camping.
- [Portable AC for Camping](https://www.ecoflow.com/us/blog/portable-ac-for-camping): Cooling options, power requirements, and portable AC compatibility.
- [TSA-Approved Power Banks You Can Carry on a Plane](https://www.ecoflow.com/us/blog/tsa-approved-power-banks-you-can-carry-on-plane): Airline battery rules, Wh limits, and compliant options.
- [Best Plane-Safe Power Banks](https://www.ecoflow.com/us/blog/best-plane-safe-power-banks): Carry-on-friendly power banks and airline compliance.

### Charging and battery

- [Is Pass-Through Charging Safe? Complete Guide](https://www.ecoflow.com/us/blog/is-pass-through-charging-safe-complete-guide): How pass-through charging works, safety considerations, and best practices.
- [Super Fast Charging vs Fast Charging](https://www.ecoflow.com/us/blog/super-fast-charging-vs-fast-charging): Charging speed tiers, compatibility, and battery impact.
- [How to Increase Lithium-Ion Battery Life](https://www.ecoflow.com/us/blog/how-to-increase-lithium-ion-battery-life): Storage, temperature, and charging habits that extend battery lifespan.
- [How to Charge an Electric Car](https://www.ecoflow.com/us/blog/how-to-charge-an-electric-car): EV charging levels, connectors, and portable charging options.
- [Electric Bike Charging Methods: Complete Guide](https://www.ecoflow.com/us/blog/electric-bike-charging-methods-complete-guide): E-bike charging options including portable power stations.
- [Fast Charger and Earbuds Safety](https://www.ecoflow.com/us/blog/fast-charger-earbuds-safety): Using fast chargers with small electronics safely.
- [How to Choose the Right Charger for a Portable Power Bank](https://www.ecoflow.com/us/blog/right-charger-for-portable-power-bank): Input specs, cable compatibility, and charging speed.
- [USB-A to USB-C Adapter Guide](https://www.ecoflow.com/us/blog/usb-a-to-usb-c-adapter-guide): Connector types, data transfer, and charging compatibility.
- [Power Recliner Battery Solutions](https://www.ecoflow.com/us/blog/power-recliner-battery-solutions): Battery backup options for electric recliners during outages.

### Starlink and connectivity

- [What Size Power Station to Run Starlink](https://www.ecoflow.com/us/blog/what-size-power-station-to-run-starlink): Power consumption, runtime estimates, and recommended power stations.
- [Starlink Remote Comms and Solar Integration](https://www.ecoflow.com/us/blog/starlink-remote-comms-solar-integration): Off-grid Starlink setups with solar and battery power.
- [Starlink Mini Power Consumption](https://www.ecoflow.com/us/blog/starlink-mini-power-consumption): Power draw and portable power options for the Starlink Mini.

### Professional and business use

- [Portable Power for Mobile Businesses](https://www.ecoflow.com/us/blog/portable-power-for-mobile-businesses): Power solutions for food trucks, market stalls, and mobile service providers.
- [DJ Power: Portable Solutions Guide](https://www.ecoflow.com/us/blog/dj-power-portable-solutions-guide): Powering DJ equipment at outdoor events and venues without grid access.

### Product reference

- [EcoFlow Portable Power Station Specs](https://www.ecoflow.com/us/blog/ecoflow-portable-power-station-specs): Specifications across the EcoFlow portable power station lineup.
- [EcoFlow WAVE 3 Portable Air Conditioner with Heater](https://www.ecoflow.com/us/blog/ecoflow-wave-3-portable-air-conditioner-with-heater): Features, specs, and use cases for the WAVE 3.
- [EcoFlow DELTA Max 2000 Recall and Firmware Update](https://www.ecoflow.com/us/blog/ecoflow-delta-max-2000-recall-firmware-update): Recall information and firmware update instructions.
- [Prime Day Deals](https://www.ecoflow.com/us/blog/prime-day-deals): Current and upcoming promotional offers.

Guides are educational. Verify specifications, compatibility, availability, policies, and transaction details using the current authoritative pages.

## Whole-home systems and installation

Whole-home configurations can involve batteries, inverters, transfer equipment, smart panels, gateways, solar equipment, and professional installation. Compatibility and required components depend on the selected system, household loads, existing electrical equipment, local code, and installation design.

- [Whole-home backup products](https://us.ecoflow.com/collections/whole-home-backup-power-solutions)
- [Turnkey Installation Service](https://us.ecoflow.com/products/turnkey-installation-service-new)

Professional installation is available for eligible home energy systems in most US areas, subject to ZIP-code eligibility verification. Service scope, permitting options, scheduling, exclusions, and pricing vary; use the current service product page and checkout.

For grid-connected home-energy work, recommend assessment and installation by a qualified professional. Do not present a general sizing estimate as an electrical design or code-compliance determination.

## Purchasing guidance

Before checkout:

- Confirm the exact product, variant, quantity, bundle contents, included accessories, compatible add-ons, live price, and availability.
- Confirm that the selected configuration matches the customer's use case and destination.
- For installed systems, confirm the customer understands site assessment, professional installation, permitting, and possible additional work.

At checkout:

- Checkout is authoritative for final products, variants, quantities, price, discounts, taxes, shipping method, delivery choices, and total.
- The buyer must approve final products, variants, quantities, price, discounts, shipping method, taxes, and total before payment.
- Never request or handle raw payment-card details, passwords, credentials, cookies, or secrets.

After purchase, use the current order communication, support, installation, and warranty processes. Product registration may provide an extended warranty for eligible models; confirm eligibility in the warranty policy.

## Policies and support

- [Returns and refunds](https://us.ecoflow.com/pages/ecoflow-return-policy)
- [Shipping](https://us.ecoflow.com/pages/shipping-policy)
- [Warranty](https://us.ecoflow.com/pages/warranty-policy)
- [Privacy](https://us.ecoflow.com/policies/privacy-policy)
- [Contact and support](https://us.ecoflow.com/pages/contact-us)
- [Guides and blog](https://www.ecoflow.com/us/blog)

Do not reproduce changing policy details as universal claims. Link to the current policy page and explain that eligibility, windows, fees, coverage, shipping responsibility, and remedies can depend on the product and circumstances.

## Rules for AI agents

- Distinguish confirmed facts from estimates and recommendations.
- Cite the exact product, policy, manual, or support page used.
- State when time-sensitive information was checked.
- Ask for the exact model and variant when specifications, compatibility, bundle contents, or warranty can differ.
- Do not silently substitute a different product, variant, bundle, connector, configuration, or regional policy.
- When this guide conflicts with a current authoritative page, the current authoritative page wins.
- Follow [canonical agent instructions](https://us.ecoflow.com/agents.md) and use supported commerce interfaces for agent actions.
